Case Summary

eLearning provider trusts nationwide suicide prevention training to ExpertusONE LMS

Challenge

Providing eLearning solutions to professionals in suicide prevention, it was critical that this organization implement a state-of-the-art LMS to handle their training. Since their learning audiences were external and subscribed for varying durations, key needs included: a company-branded UI, advanced eCommerce, robust assessments and reporting tools, restrictions-based registrations, and automated system management.

Top Priorities:

  • Next-gen assessment and reporting tools
  • Customized user interface
  • Sophisticated eCommerce system

Key Issues:

  • No centralized learning management system
  • No way to efficiently track training progress/completion
  • Varying training access limits and restrictions

Solution

The organization ultimately decided on the ExpertusONE LMS because it had the most advanced feature set, which enabled them to:

  • Implement and brand the ExpertusONE UI with their look and feel; also, provide an intuitive user experience
  • Offer a sophisticated eCommerce system with access restrictions, user management, and content validity controls, which limit what content can be accessed and when
  • Enable next-gen assessments and reporting with pre- and post-training surveys to assess learners’ knowledge and a training plan to track and report completions
  • Automate system management with features like a periodic user feed, which adds new learners daily and updates content access/restrictions based on new contract data

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