Electronics powerhouse upgrades legacy Docent
system to next-gen
ExpertusONE LMS

Challenge

With over 300,000 employees across
140 countries, this global electronics powerhouse leveraged as much functionality as possible from its old Docent learning system. Problems with the legacy LMS included: low learner participation, disparate applications, “hard to find” content, inability to serve multiple learning audiences and frequent breakdowns.

Top Priorities:

  Grow learner adoption

  Make learning easier to find/buy

  Extend learning’s reach and availability

Key Issues:

  Poor platform performance/reliability

  Multiple, disconnected learning applications

  Frustrating user interface

Solution

All of these challenges were addressed with their ExpertusONE deployment, gaining:

  Outstanding learner usability since ExpertusONE                   employs an easy-to-use, customer-facing (versus                     admin-oriented) design

  Extended learning reach, expanding training from one           internal audience to multiple internal and external user            groups, all pulling from one centralized platform

  Sophisticated eCommerce, which increased training               adoption and revenue from their extended enterprise

  Exceptional reliability because of ExpertusONE’s                     cloud-based architecture and industry-respected                     services support team

Ready to find out more?