Case Summary
ExpertusONE LMS delivers global eCommerce to
fast-growing CRM solutions provider
Challenge
As a digital marketing and CRM solutions provider, this company was in the business of helping other companies grow. And thanks to two highly successful brands, they were experiencing exceptional growth as well. So they needed to update their legacy LMS to a next-gen learning system with the ability to support three unique audiences via global eCommerce.
Top Priorities:
- Have learning keeps pace with corporate growth
- Transfer all content from the legacy LMS
- Offer an efficient, effective commerce program
Key Issues:
- Multiple audiences to train
- Two different brands to promote
- No eCommerce functionality
Solution
Drawn to ExpertusONE for its highly sophisticated, yet exceptionally simple to use LMS architecture, the company was able to:
- Efficiently and successfully move over all legacy learning content
- Deploy an advanced eCommerce program − multiple currency and payment methods, global tax policy support, and a next-gen shopping cart
- Support the learning needs of three distinct audiences and two brands, from one underlying platform
- Eventually, offer gamification and other next-gen social tools to provide additional customer support and value
