Case Summary
Mortgage software giant targets ExpertusONE LMS for its best-in breed integration
Challenge
This leading provider of innovative, on-demand software solutions for the residential mortgage industry also needed a state-of-the-art learning system to serve their employee and customer audiences. Key challenges include integration with multiple internal systems, including Workday and Salesforce.com, user-friendly access to relevant content for diverse internal/external learners, and remote, offline learning accessibility.
Top Priorities:
- REST API integrations
- Profile-based content access
- Robust eCommerce and mobile learning
Key Issues:
- Numerous enterprise systems
- Two very different learning audiences
- Non-traditional learning environments
Solution
The company selected the ExpertusONE LMS because it had the best usability and easiest integration of the top learning systems on the market. In just a few months, they were able to:
- Provide seamless, API-based integrations with their internal systems, Workday, and Salesforce.com
- Leverage ExpertusONE’s access settings and profile-based UI to intuitively direct employee and customer learners to relevant content (per their user profile and company role/relationship)
- Offer next-gen mobile learning, which allows on-the-go training, on- or offline, with mobile-ready content
- Employ an advanced eCommerce system that integrates commerce and tax rules with the company’s existing applications
