Case Summary
Mortgage software giant targets ExpertusONE LMS for its best-in-breed integration
Challenge
This leading provider of innovative, on-demand software solutions for the residential mortgage industry also needed a state-of-the-art learning system to serve both their employee and customer audiences. Key challenges included: integration with multiple internal systems, including Workday and Salesforce.com, user-friendly access to relevant content for diverse internal/external learners and remote, offline learning accessibility.
Top Priorities:
REST API integrations
Profile-based content access
Robust eCommerce and mobile learning
Key Issues:
Numerous enterprise systems
Two very different learning audiences
Non-traditional learning environments
Solution
The company selected the ExpertusONE LMS because it had the best usability and easiest integration of the top learning systems on the market. In just a few months they were able to:
Provide seamless, API-based integrations with their internal systems, Workday and Salesforce.com
Leverage ExpertusONE’s access settings and profile-based UI to intuitively direct employee and customer learners to relevant content (per their user profile and company role/relationship)
Offer next-gen mobile learning which allows on-the-go training, on- or offline, with mobile-ready content
Employ an advanced eCommerce system that integrates commerce and tax rules with the company’s existing applications
