Case Summary
Top-tier energy provider replaces “ineffective” Saba platform with superior ExpertusONE LMS
Challenge
Despite a heavy annual L&D investment, this world-leading energy provider’s Saba-based LMS was often unreliable, inefficient and ineffective. In fact, multiple business units had created peripheral LMSs, SharePoint sites and blogs as their own quick fix.
This posed a massive problem because full compliance of required employee training was critical to the corporation’s continued growth and profitability.
Top Priorities:
Stabilize LMS reliability
Bolster LMS engagement
Consolidate peripheral learning systems
Improve user interface/learning processes
Key Issues:
Unreliable platform performance
Dwindling LMS use/effectiveness
Development of peripheral “LMSs”
Frustrating user experience
Solution
In just six months’ time, the energy company upgraded their legacy LMS to an ExpertusONE platform with these results:
Forced consolidation of peripheral LMSs − for better compliance control
Reduced system downtime, help desk tickets and static report creation requests − for superior content access/usability
Outsourced IT hosting staff − which lowered costs, training and hassles
Gained a 110% average annual rate of return with $5 million in savings over the next three years
