Case Summary

As a fast-growing energy manufacturing and logistics company, this organization needed to provide 150,000 refinery workers with an easier to use LMS interface, so they could more efficiently meet strict government compliance regulations. They also needed to remedy their Saba-based LMS’ chronic reliability issues.

Challenge

Meet government compliance regulations

Maintain platform reliability

Improve interface access/usability

Grow learning adoption

Top Priorities:

Streamline course enrollment, scheduling, delivery and assessments

Help customers choose between virtual and classroom training

Provide a standardized view of learning offerings, company-wide

Key Issues:

Chronic system reliability issues

Hard to use platform interface

Limited reporting capabilities

Poor adoption and compliance rates

Solution

Turning to Expertus for help, they quickly upgraded their legacy Saba platform to a next-gen ExpertusONE LMS with these stellar results:

Superior content access and interface usability

Reduced downtime, help desk tickets and static report creation requests

Improved reporting and analytics capabilities

Higher learning adoption with a 110% average annual rate of return

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