Case Summary

Electronics powerhouse upgrades legacy Docent system to next-gen ExpertusONE LMS

webpage banner_image-13


With over 300,000 employees across 140 countries, this global electronics powerhouse leveraged as much functionality as it could from its old Docent learning system. Problems with the legacy LMS included: low learner participation, disparate applications, “hard to find” content, inability to serve multiple learning audiences and frequent breakdowns.

Top Priorities:

Grow learner adoption

Make learning easier to find/buy

Extend learning’s reach and availability

Key Issues:

Poor platform performance/reliability

Multiple, disconnected learning applications

Frustrating user interface


All of these challenges were addressed with their ExpertusONE deployment, gaining:

Outstanding learner usability since ExpertusONE employs an easy to use, customer-facing (versus admin-oriented) design

Extended learning reach, expanding training from one internal audience to multiple internal and external user groups − all pulling from one centralized platform

Sophisticated eCommerce, which increased training adoption and revenue from their extended enterprise

Exceptional reliability because of ExpertusONE’s cloud-based architecture and industry-respected services support team

Ready to find out more?