Case Study
PSNA Simplifies Nurse Training, Certification Management, and Compliance with State Requirements
Case Study
PSNA Simplifies Nurse Training, Certification Management, and Compliance with State Requirements
The Pennsylvania State Nurses Association (PSNA) is a non-profit organization that provides training to nurses based in Pennsylvania. They are an extended organization that offers 5,300 courses to 3,500 active users.
As part of their commitment to providing comprehensive and relevant training to nurses, they needed to integrate their website with an advanced Learning Management System (LMS) for delivering educational content.
Challenge
The PSNA faced a series of challenges as they sought to enhance their learning and development initiatives.
- Once nurse learners completed their respective courses, they needed to receive their certificates promptly via email. This was not just a matter of convenience, but also a critical step in validating and acknowledging their professional development efforts.
- The PSNA needed to send daily reports to the state. This requirement placed significant emphasis on the LMS’s reporting capabilities, demanding that the system was not only capable of generating comprehensive and detailed reports, but also ensuring that these reports could be sent to the state on a daily basis.
- The PSNA also desired a more user-friendly system. They realized that the usability of the LMS played a significant role in promoting their programs and attracting higher customer numbers. As such, they sought an LMS that was intuitive, accessible, and appealing, thus encouraging nurse learners to
engage with the courses and further their professional development.
Solution
In response to the identified challenges, the implementation of the ExpertusONE Learning Management System (LMS) yielded remarkable results.
- The ExpertusONE platform complies with all 21 CFR Part 11 requirements.
- Learners can pursue CEUs so they can maintain their credentials.
- ExpertusONE’s e-signature functionality allows learners to sign off when they complete courses.
- With the platform’s complex certification and recertification management tools, managers can ensure that their team stays compliant at all times.
- Training managers can use ExpertusONE’s Observation Checklist to assess learner progress and determine which courses may be needed as the next steps.
- The platform offers content versioning and management so managers can assign new iterations of training courses.
- Managers can automatically distribute and assign content based on the user’s role.
- Maintains compliance with security requirements with full audit trail functionality. Training managers can use ExpertusONE’s Observation Checklist to assess learner progress and determine which courses may be needed as the next steps.
Results
- Improved engagement and effectiveness — Nurse-members can now take courses anytime, anywhere, on their own schedule.
- Simplified certification management — Certification management tools make it easy to email and manage certifications.
- Compliance automation — Compliance management tools automate the sending of daily reports for compliance.
- Improved overall experience — Both administrators and learners have a singular platform for dispersing and accessing training, issuing certifications, and monitoring compliance.
