What Every New Employee Really Wants During Onboarding (Hint: It’s Not a Handbook)
Author: Ferik Ferizaj
Summary:
Onboarding sets the foundation for a positive employee-employer relationship. In the digital age, app-based LMS platforms like ExpertusONE provide personalized, interactive training that integrates with tools like Salesforce, Microsoft Teams, and Slack. These systems streamline learning, foster engagement and belonging, and boost retention and productivity from day one.
Why is Onboarding Crucial for Employee Success?
Onboarding is more than just an introduction to company policies; it’s a critical phase that influences employee engagement, performance, and retention. According to McKinsey, employees who feel a sense of belonging are more likely to stay with their employer and perform at higher levels. In fact, 54% of employees who left their jobs in the past six months did not feel valued by their organization, and 51% lacked a sense of belonging. Creating an inclusive and supportive onboarding process can address these issues and set the stage for long-term success.
How do App-Based LMS Platforms Improve Onboarding?
LMS platforms like ExpertusONE offer several advantages over traditional onboarding methods:
- Seamless integration: These platforms integrate with commonly used workspace applications like Microsoft Teams, Slack, and Salesforce, allowing employees to access training materials without switching between multiple applications. This integration reduces the time spent toggling between systems, which can lead to productivity losses. A study by Harvard Business Review found that employees lose up to 9% of their productivity every day by toggling between systems.
- Personalized learning paths: AI-driven features recommend courses based on an employee’s role, interests, and career goals, ensuring that training is relevant and engaging.
- Interactive content: Incorporating videos, quizzes, and gamified elements makes learning more engaging and helps reinforce key concepts.
- Real-time feedback: Employees can ask questions and receive immediate feedback, enhancing their understanding and retention of the material.
What Role Does Collaboration Play in Onboarding?
Collaboration is a key component of effective onboarding. McKinsey highlights that employees value a sense of belonging and connection with their colleagues. App-based LMS platforms facilitate collaboration by enabling features like:
- Discussion forums: Employees can engage in conversations with peers and trainers, fostering a sense of community.
- Group projects: Collaborative tasks help new hires build relationships and understand team dynamics.
- Mentorship programs: Pairing new employees with experienced mentors provides guidance and support during the onboarding process.
By promoting collaboration, companies can create an environment where new hires feel connected and supported, leading to higher engagement and retention.
How Can Companies Support Continuous Learning?
Onboarding should be the beginning of an employee’s learning journey, not the end. App-based LMS platforms support continuous learning by:
- Offering ongoing training: Providing access to a library of courses that employees can take at their own pace.
- Tracking progress: Monitoring completion rates and performance to identify areas for improvement.
- Recognizing achievements: Celebrating milestones and certifications to motivate employees.
Continuous learning opportunities demonstrate a company’s commitment to employee development and can lead to improved performance and job satisfaction.
What Are the Benefits of Digital Onboarding?
Digital onboarding offers numerous benefits for both employees and employers:
- Efficiency: Streamlines the onboarding process, reducing the time and resources required.
- Consistency: Ensures that all new hires receive the same information and training.
- Scalability: Accommodates a growing workforce without additional administrative burden.
- Flexibility: Allows employees to complete training at their own pace and on their own schedule.
- Data-driven Insights: Provides analytics to assess the effectiveness of the onboarding process and identify areas for improvement.
By embracing digital onboarding, companies can enhance the employee experience and improve overall organizational performance.
FAQs
AI personalizes learning experiences by recommending courses based on an employee’s role, interests, and career goals, ensuring relevant and engaging training.
Platforms like ExpertusONE integrate with tools such as Microsoft Teams, Slack, and Salesforce, allowing employees to access training materials without switching between multiple applications.
Yes, these platforms are designed to facilitate remote onboarding by providing accessible, flexible, and interactive training experiences for employees regardless of location.
Features like discussion forums, group projects, and mentorship programs enable employees to engage with peers and trainers, fostering a sense of community and connection.
Key Takeaways
Onboarding is a critical phase that influences employee engagement, performance, and retention.
App-based LMS platforms offer seamless integration with commonly used tools, reducing productivity losses.
Personalized learning paths and interactive content enhance engagement and retention.
Collaboration features foster a sense of belonging and connection among new hires.
Continuous learning opportunities support ongoing employee development and satisfaction.
Digital onboarding improves efficiency, consistency, and scalability, providing data-driven insights.
