Case Summary
Global construction equipment provider overhauls partner learning with ExpertusONE LMS
Challenge
With distribution centers spanning the US, Belgium, Japan, Korea, China, and Australia, this marquee provider of fluid handling equipment for the construction and manufacturing industries was ready to upgrade its partner and customer training.
Not only was their current learning site non-intuitive, but it also lacked support for multiple languages, various learning modalities (mobile, web-based, and instructor-led), and a unified corporate brand (i.e., look and feel).
Top Priorities:
- Global partner and customer training
- Intuitive, multilingual learner interface
- Mobile and web-based learning
- Unified corporate brand
Key Issues:
- Complicated user interface
- Limited languages and learning modalities
- Unfamiliar interface “look and feel”
- Outdated LMS functionality
Solution
Teaming with ExpertusONE because of our industry-best solutions experience and award-winning next-gen LMS technology, the company was able to address all of its learning limitations quickly:
- Rapidly upgraded their outdated, “legacy” LMS to a modern, cloud-based platform with seamless data migration and API flexibility for multiple authentication and HR feed points
- Received a best-in-class learning solution with the lowest overall cost of ownership
- Gained a flexible user interface that was personalized to each learning audience (yet all pulled from one centralized platform)
- Reached learners around the globe with an easy-to-use, custom-tailored learning experience and multiple language delivery
