Case Summary

Fast-Growing App Company Selects ExpertusONE LMS
for External Training

Challenge

Providing a robust event management app, this fast-growing software provider needed a way to train multiple learning groups—scalable onboarding for partners and customers, and certification programs for students and employees. They also wanted an LMS with a modern, easy-to-use design to match their app’s look and feel, and an LMS provider “who would have their back”.

Top Priorities:

  • Extended enterprise training
  • Scalable platform with a modern UI
  • Excellent customer support

Key Issues:

  • Multiple learning audiences
  • No scalability with the previous platform
  • No integration with enterprise systems

Solution

The company chose ExpertusONE because it offered the comprehensive solution they were looking for, along with additional advanced functionality, including gamification, eCommerce, API integration, and reporting. Now the app provider can:

  • Save $60,000 in annual onboarding costs since they don’t have to hire specialists to do this training
  • Win long-term customer loyalty and revenue, due to better, more engaging training/training delivery
  • Significantly lower LMS maintenance issues and support costs thanks to ExpertusONE’s stable, reliable platform and “very strong” customer support
  • Continue to grow external and internal learning engagement through ExpertusONE’s UI—“the cleanest out there”

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