Over Half of Training Professionals Polled Say Their LMS Falls Short in Supporting External Learners

Mountain View, CA – August 30, 2010 – Expertus, a global provider of software and services that optimize the business impact of learning, today announced the results of a recent poll conducted among learning leaders. The poll, which was featured in the August issue of the Expertus “Smart Tips for Learning Executives” newsletter, asked one question:

Is your Learning Management System limited in its ability to support external learners such as customers or channel partners?

The results show that 55 percent of learning professionals said yes; 45 percent said no. Answers were submitted by 42 learning leaders, primarily from large, global organizations.

“These polls are a fantastic way to begin dialogue about larger issues – and training the extended enterprise is incredibly important,” said Ramesh Ramani, founder and CEO of Expertus. “How to train channel partners continues to be a hot topic – because organizations see major benefits if they do it the right way.”

Expertus recently rolled out ExpertusONETM (www.expertusone.com), a revolutionary new social learning platform that brings together formal, informal and collaborative learning for all audiences across the enterprise – employees, customers and channel partners.

A well-trained channel partner sales force has numerous potential benefits, including increased training revenue, product sales, and up-selling and cross-selling; reduced support costs, channel salesperson turnover, and cost of sales; improved time-to-market, win ratios, and customer loyalty; and shortened sales cycles.

To weigh-in on future polls, subscribe to Expertus’ email newsletter “Smart Tips for Learning Executives” on any page at www.expertus.com. To view results from a wide variety of full surveys conducted by Expertus, please visit https://www.expertus.com/insights/Survey-Results.

For information on Expertus, please visit www.expertus.com or call Mohana Radhakrishnan mohanark@expertus.com.

About Expertus

Expertus is the leading global provider of software and services that optimize the business impact of learning. For more than a decade, the firm’s 500+ learning management professionals have defined and implemented plans, processes and technologies that transform training organizations – creating measurable value for the world’s most successful corporations. Clients include ADP, Cisco, ConocoPhillips, EMC, Honeywell and Lockheed Martin. Every day at these and other companies, more than a million employees, customers and business partners are educated as a result of Expertus’ innovative business strategies, outsourcing services and technology-rich solutions.

Based in Silicon Valley, Expertus serves its clients from offices in the US, UK and India. For more information, visit www.expertus.com, or call toll-free 1-877-827-8160.