Resource Offers Tips, Questionnaires and Insights on SmartSourcing

Mountain View, CA – April 21, 2009 – Expertus, a global provider of services that optimize the business impact of learning, today released a white paper, “A Guide to Successful SmartSourcing: Learning Operations on a Shrinking Budget – 7 Ways to Ensure You Achieve More with Less” ( Recently named a Top 20 learning outsourcing provider by Training Outsourcing, Inc., Expertus shares applicable tips and tools for learning executives who are exploring outsourcing as a cost-saving option.

“This white paper examines the concept of SmartSourcing – how to strike a strong balance in managing your training operations,” said Ramesh Ramani, Founder and CEO of Expertus. “Intelligent outsourcing focuses on picking vendor partners who enhance your training organization by saving money and adding value.”

The white paper outlines the top eight activities for outsourcing learning operations, based on which activities have the biggest potential for improving operational efficiency and improving service levels. They include:

  1. Training Administration
  2. Help Desk Services
  3. Facilities and Resource Management
  4. Registration Management
  5. Vendor Management
  6. Catalog Management
  7. Training Materials Fulfillment
  8. Training Program Marketing

Also outlined are three different types of outsourcing organizations, explaining the benefits and pitfalls of “body shops,” generic business process outsourcers (BPOs) and business process outsourcers with learning industry expertise. The white paper offers a guide to successful SmartSourcing, and an outline of what to investigate when researching potential partners. For a complimentary copy, visit For additional resources, visit

Expertus offers learning services, strategies and solutions to organizations of all sizes focused on aligning training with business objectives. Services include, but are not limited to, learning management consulting, SmartSourcing services, and learning technology services. Some recently retained clients include Autodesk, Baker Petrolite and SuperValu. Visit for full explanations of Expertus’ suite of offerings.

About Expertus

Expertus is the leading global provider of services that optimize the business impact of learning. For more than a decade, the firm’s 500+ learning management professionals have defined and implemented plans, processes and technologies that transform training organizations – creating measurable business value for the world’s most successful corporations. Clients include ADP, Cisco, ConocoPhillips, EMC, Honeywell and Lockheed Martin. Every day at these and other companies, more than a million employees, customers and business partners are educated as a result of Expertus’ innovative business strategies, outsourcing services and technology-rich solutions.

Based in Silicon Valley, Expertus serves its clients from offices in the US, UK and India. For more information, visit, or call toll-free 1-877-827-8160.