Why AI and Personalization Lead to Better Learner Experiences
The market for corporate learning solutions has been evolving rapidly over the last few years. This is partly due to the advent of AI and GenAI technologies and a result of the increasing demand for skills-led learning. Both these trends have led to the rise in learning experience management (LXM) within HR.
ExpertusONE was recently recognized in the Major Players category of the IDC MarketScape: Worldwide Employee Experience for LXM 2024. The study highlighted the growing need for modern, AI-driven solutions that deliver continuous and personalized learning and skilling content to learners—all within their flow of work.
The Impact of Learning Experience Management Solutions
According to IDC, LXM forms one-half of the broader learning and development (L&D) market, with traditional learning management systems (LMSs) forming the other half. LXM uses AI to personalize the delivery of employee training, skilling, and development to each worker to close skills gaps on the job and to personally facilitate organic career growth through dynamic and responsive career pathing.
Additionally, LXMs curate and drive appropriate content and programming in the right modalities, at the right time, and in the right location with highly personalized and tailored nudges and reminders based on available data.
The study also found that companies leveraging LXM vendors, like ExpertusONE, see:
- 99% higher likelihood of improving revenue through performative skills alignment, development, and deployment
- 76% higher likelihood of extending average employee tenures based on skills growth and investment perceptions
- 67% higher likelihood of lowering voluntary and involuntary employee attrition
- 54% higher likelihood of improving employee and workforce performance
- 50% greater likelihood of aligning and redeploying head count around changing company needs without derailing employee career paths
How ExpertusONE Simplifies and Modernizes Learning
As one of 10 LXM vendors analyzed in the study, ExpertusONE was assessed in categories such as platform data enablement, AI personalization, and content interactions and serviceability. ExpertusONE’s unified learning platform brings enterprises a comprehensive solution that combines LMS, LXP, and Skills Management with enhanced AI-powered features.
The report found that “Organizations seeking to automate and centralize learning initiatives across required, programmed, and curated learning, without eliminating or transferring their existing content environments and partnerships, can benefit from ExpertusONE. Similarly, organizations requiring support for continuous, offline learning and skilling can make use of ExpertusONE.”
ExpertusONE is designed to replace disparate legacy systems and facilitate cohesive, agile learning in the modern workplace. The system uses extensible architecture, allowing it to integrate seamlessly with everyday productivity applications such as Salesforce, Slack, and Microsoft Teams.
By combining an expansive skills library with the power of AI, ExpertusONE enables companies to identify and address skill gaps in real time to shape the future of their workforce with precision and purpose. Additionally, ExpertusONE leverages AI to enhance learners’ experiences with personalized content, interactive modules, and actionable insights for performance management. As employees engage in recommended and driven content, the LXP personalizes adaptive learning paths that evolve as the employee’s skills journey grows, diversifies, and progresses.
Develop A Partnership For Success
When looking for the right learning solution for your organization, assessing how the vendor builds partnerships with their customers should not be overlooked.
IDC found that: “A primary component of ExpertusONE’s success is its early-stage partnership with clients at a strategy level to map customer needs prior to configuring the platform to service complex permissions, accessibility, and employee skilling requirements. The early concentration of partnership and scoping differentiates ExpertusONE’s capability to manage immensely complex employment and training environments.”
As buyers look to partner with vendors for their LXM requirements, keep in mind that you want a vendor that values your input and configures their solution to work best for your unique learners and goals.
Learn more about ExpertusONE in the IDC MarketScape: Worldwide Employee Experience for LXM 2024 Vendor Assessment here.
