Case Summary
Top software provider
offers best-in-breed customer/partner training with ExpertusONE LMS
Challenge
As the world’s top solutions provider for customer experience, employee engagement and market research software, this company was looking for a better way to serve their customers and partners through best-in-breed training. Thus, they sought out a modern LMS with excellent scalability, eCommerce functionality, and API integration.
Top Priorities:
- Modern, scalable learning platform
- API integration, including Salesforce
- Robust eCommerce engine
Key Issues:
- Limited external training support
- Disconnected enterprise systems
- No mobile learning capabilities
Solution
The software provider ultimately chose ExpertusONE over other LMS options, including Absorb, Docebo and Moodle, because it provided the most advanced and seamless solution:
- An infinitely scalable learning management system with more features than top “competitors”
- 100s of APIs for long-term integrations, including seamless two-way integration with Salesforce
- Out-of-the-box eCommerce, to drive customer training and partner training adoption
- Native mobile app and platform localization making it easy to for global audiences to learn anywhere, anytime
